Welcome to North Atlantic Snow


Welcome to the Team!

There’s a lot of snow removal companies in our area to choose from and we want to thank you for choosing to work with us this winter, we’re so excited to have you on board! Depending on when you were hired, there may be quite a bit of time before your first day (AKA, the first winter storm) and you may be naturally wondering

Now that I’m hired, what happens between now and the first snow storm of the season?

We’ve put together this webpage to be an onboarding resource, and to go over things you’ll need to know prior to working with North Atlantic Snow. This page is broken up into six sections and will go over:

  • How to use our time clock, with training videos
  • What communication from us will look like before a storm
  • Service area maps and key contact’s you should know
  • Safety & preparation guidelines for winter work
  • Training videos to prepare you for your role

If you have ANY questions after viewing the resources on this page, and the training catalog in Paylocity then reach out to your manager.

Things You Need To Know About Working with North Atlantic Snow

Either scroll down to view the contents on this page, or click “View Section” to jump down to a specific section!

Time Clock

This will go over Paylocity, our time clock / payroll app

Storm Alerts

This covers what communication will look like leading up to a storm

Important Contacts

A directory of key contacts you should know, as well as our service map

Safety & Preparation

This section will go over some safety protocols for working in the elements

Training Videos

This section has training videos covering field skills & apps we use.

Time Clock: Paylocity

At North Atlantic, we recently moved to using Paylocity as our time clock and payroll system. So, even if you’ve worked with us in the past, this section will be relevant to you!

You should have received an invitation to join North Atlantic Snow’s Paylocity account along with the offer letter that was sent to your email address. If you didn’t get your invitation, then reach out to alice@northatlanticservice.com.

Download the Paylocity app for your phone on either the Apple, or Google Play store:

Watch These Tutorial Videos to Get Started!


We’ve put together these two training videos to help you get set up with Paylocity in the case that you run into any issues. The first video will walk you through how to set up your paylocity account from the email invitation. The second one will show you how to clock in using the Punch feature.

How to Register Your Account

How to Clock In / Out

Storm Alerts

This is what communication will look like from us in the days leading up to a winter storm.

Throughout this winter, NAS Management will be watching the weather closely in collaboration with our independent meteorologist to understand the forecasts.

When we see a snow event approaching, we will text you 48 hours before with a message describing what we know of the storm, and a link to an online form. You’re required to fill out the form, letting us know that you got the message, and will be at work.

We send another text out 24 hours before the storm, and a final text around 12 hours before with the storm’s exact start time. It is crucial that you read and respond to EACH message so that we know you have the latest information, and that you will be present for work when the storm comes.

If you won’t be able to attend the event, please indicate so on the form and call your Regional Manager to explain the situation.

This process of “Storm Alerts” is a critical form of communication for us throughout the winter. Please pay attention to make sure you don’t miss these texts.

Important Contacts

For all general questions and inquiries, please either call or text the General Line at (603) 945-9010.

Being a snow & ice management company that operates in three states means that when winter comes—we have a lot of ground to cover. To keep our work organized, we have to divide an conquer. We’ve broken up our coverage area into regions. Each of which having a Regional Manager to coordinate operations and act as a point of contact.

Below, is a list of all of our Regional Managers, their contact information as well as the region they oversee. Please refer to this list when inquiring within your region.

General Line

(603) 945-9010

The General Line may reach out from time to time with a storm alert or a company-wide update.

It is more than likely that your manager will create some sort of standard communication norm for your team, so be on the lookout for that.

Fun Line

(603) 803-6690

Managed by Tristram, you can expect to receive occasional employee newsletters.

These will include updates, celebrations of team members’ achievements, and trivia questions that you can win real prizes for answering.

North Atlantic Snow Service Area

Safety and Preparation

Our Philosophy on Safety

Here at North Atlantic Snow, our employees are our most valuable resource, and no phase of business is more important than their personal safety. We believe that all accidents can be prevented and that safety is an integral part of everyone’s job. Our  employees are responsible for demonstrating safety leadership, providing a safe work environment and promoting safety as a value. Please review this safety manual:

  • All injuries and accidents are preventable.
  • Every person in the company, from the owner to our newest hire are responsible and accountable for preventing injuries and accidents to themselves and their co-workers.
  • Training employees to work safely is essential.
  • Safety is a condition of employment for all personnel.
  • Safety must be integrated as a core business and personal value, with each affected person understanding the value of not just their own safety, but the safety of those they work with as well.
  • Injury and illness prevention have a direct impact on employee morale, productivity, company earnings and client satisfaction.
  • Off the job safety is as important as well.
  • Recognizing safe behaviors creates a better understanding of our policies, philosophy and practices.
  • Safety is good business, creating competitive advantage and is expected by our clients.

The success of our safety program depends upon everyone taking personal ownership of our health and safety policy and philosophy statement. It is through integrating these key elements into our daily activities, in a way that offers true commitment and support for the process, that successful safety performance can be assured.

Hidden Accordian
General Safety
Wear your safety vest at all times. It doesn’t matter the time of day or night. This gives you the ability for high visibility while performing your work.

Proper equipment to have in your vehicle. The safety equipment to have in your vehicle should consist of a first aid kit, reflective triangle markers, fire extinguisher and a snatch strap or chain.

Drive safe. Always adhere to local vehicular laws and ordinances. When road conditions are bad always drive under the posted speed limit and drive defensively. Look for pedestrians walking in the road. Many times sidewalks are not cleared and you will encounter people walking in the road.

Clothing Requirements
The clothing and PPE (Personal Protection Equipment) requirements listed are typical examples of proper and safe attire to be worn. Not all clothing requirements are highlighted here for all positions:

  • Steel toe work boots and waterproof winter boots.
  • Helmet w/face shield.
  • Eye protection with side shields.
  • Hearing protection – Ear plugs up to earmuffs.
  • Winter clothing like hats, insulated pants, cold weather socks.
  • Work bibs – light to heavy duty.
  • Light, medium and heavy waterproof winter jackets.
  • Leather and safety gloves. Winter gloves and mittens.
Safe Winter Driving Tips
  • Allow your vehicle to warm up before you start your travels. Once you start your vehicle perform a walk around inspection of the vehicle before you take it on the roads. Check your tires for proper inflation. Check to make sure your lights and windshield wipers are all working properly.
  • Make sure you and your passengers are using the seatbelts.
  • Accelerate and decelerate slowly. Applying the gas slowly to accelerate is the best method for regaining traction and avoiding skidding. Don’t try to get moving in a hurry. And take plenty of time to slow down for a stoplight. On icy roads it takes even longer to slow down. Remember…speed kills.
  • The normal DRY PAVEMENT following distance of 3-4 seconds needs to increase to 8- 10 seconds. This increases margin of safety will give you a longer distance to stop.
  • Don’t accelerate hard when going up hill. Giving the vehicle extra gas going up hill can break the traction with the road causing your tires to spin. Once you reach the crest of the hill reduce your speed. Do not accelerate while going down hill.
  • Avoid stopping while going up hill. Under icy conditions this could prevent you from moving forward.
  • Always show extra care when going over ANY BRIDGE! Do not accelerate at all…if at all possible coast with your foot off the accelerator (and brake peddle) until you are off the bridge. Bridges are totally susceptible to the air temperatures. Bridges will be the first thing to get treacherous once frozen precipitation begins to fall. Ground temperatures cannot affect bridges.
  • If you lose traction and start to slightly spin do not panic. Immediately take your foot off the accelerator and do not apply your brakes. Turn the steering wheel into the direction you want the vehicle to go without over compensating and over steering. Always look and steer where you want the vehicle to go. Until you have regained complete control and steering of the vehicle do not apply the gas or the brakes.
  • DO NOT use cruise control when driving on any slippery surface.
  • Keep at least a half full tank of fuel in the vehicle to avoid gas line freeze up.
  • Once you get to the jobsite always have your beacon on for safety.
  • When leaving the jobsite make sure to turn your beacon off. It is illegal and not safe to travel down the roads with your beacon on.
  • Nothing is more important than your safety and the safety of your passengers!
Incident or Accident Reporting
  • Inform North Atlantic Services immediately if you are involved in any type of accident or incident.
  • Exchange the same information with the other driver.
  • Take pictures of both vehicles to document the damages involved.
  • Document any damage or incident no matter how small.
  • If you witness a slip and fall, call for medical assistance if needed then document the incident area, pavement conditions, and any other details you see. The more pictures the better.
Safe Winter Driving Practices

  • Maintain your vehicle properly.
  • Make sure you perform an inspection on your vehicle before taking it on the road.
  • Check your tires, windshield wipers and lights for proper operation.
  • Have on board a flashlight, ice scraper, jumper cables, a chain or strap of some kind.
  • Reflective triangle markers.
  • Fire extinguisher and first aid kit.
  • It is highly recommended to carry with you extra gloves, clothes, socks and jackets.
  • Plan your route and allow extra time depending on how bad the road conditions are.


  • Buckle up. Do not allow your passengers to ride without fastening their seatbelts.
  • Pull over if you are feeling exhausted or are having trouble staying awake keeping your fellow passengers safe and others in your driving path.
  • Maintain extra distance when following vehicles, allowing more time to slow down or stop.
  • Know your surroundings, make sure to park in a well lit area.
  • Watch for pedestrians, pets and other objects in roadways and when onsite.


  • Do not drive under the influence of alcohol or drugs.
  • Avoid fatigue by getting plenty of rest before you start your shift.
  • Watch for pedestrians walking in the road, crosswalks, sidewalks.
Important Terms to Know
  • Winter Storm Outlook – This means winter storm conditions are forecasted to be in the area in the next 2-5 days.
  • Winter Storm Advisory – This means winter weather conditions are expected to cause inconveniences and hazards.
  • Winter Storm Watch – Winter storm conditions are possible within the next 36-48 hours.
  • Winter Storm Warning – This means severe winter storm conditions have already started, or will begin within the next 24 hours. People in the warning are should take appropriate safety precautions.

Training Videos


This section includes training videos that are relevant to what you’ll be doing in the field, and what types of software/tech we use here at North Atlantic Snow.

It’s our goal that everybody has the ability, and easy access to be trained up in person, and learn our apps, and how to perform all field skills under the guidance of you RM. However, as a large company with employees across 3 states, we recognize that it may not always be possible to get every single person in for an in-person training

These videos are intended to serve as a resource to those that may not have been able to physically attend a training, or for those who need a refresher on how something works. There are more training videos within the Paylocity App. To view them, go to the Menu and select ‘Learning’.

How to Fill Out a W4 Form 2023

North Atlantic Snow Tutorial’s


Grab some popcorn—this video is long!

Salt Brining is one of the harder skills to learn through watching a video, and we recognize that.

If you want to attend a Salt Brine training in person: Robert Proulx, and Mark Cross offer these trainings fairly regularly, and typically on Friday afternoons. Feel free to reach out to them to check in around when the next training will be happening.

Their contact info can be found further up this page under the Important Contacts section.

Let’s Talk.

Click the button below to fill out our Contact Form where you can indicate which service(s) you’re interested in. One of our reps will reach out to you shortly after.

Connect With Us


76 Depot Rd. Epping, NH 03042

296 Lafayette Rd. Rye, NH 03870

118 Lafayette Rd. North Hampton, NH 03862